FAQ

Frequently Asked Questions

Orders & Shipping

How long does shipping take?
Orders are processed within 1-3 business days. Delivery typically takes 10-14 business days in the US and Canada. You will receive a tracking number by email once your order ships.

Do you offer free shipping?
Yes! We offer free standard shipping on all orders over $40.

Can I track my order?
Yes. Once your order ships, you'll receive a tracking number by email. You can also visit our Track My Order page.

Returns & Refunds

What is your return policy?
We offer a 100-day money-back guarantee. If you're not satisfied for any reason, contact us at contact@maisonfloryna.com and we'll take care of you.

How do I start a return?
Simply email contact@maisonfloryna.com with your order number. We'll guide you through the process.

Products & Sizing

What sizes are available?
Our collection is available in sizes XS to XXXL. Our wrap styles are one-size-fits-most and adjust naturally to your body.

What fabric are the pieces made of?
Our pieces are crafted from a premium viscose/polyester blend — soft, lightweight, breathable, and wrinkle-resistant.

How do I care for my piece?
Machine wash cold on gentle cycle or hand wash. Lay flat to dry. Iron on low heat if needed.

Other Questions

How do I contact you?
Email us at contact@maisonfloryna.com. We respond within 24 hours, 7 days a week.